Topic
Client Experience & Satisfaction
88.9% positiveAcross 49 reviews of Sessums Law Group, P.A. in Lakeland, FL, client experience & satisfaction appears in 9 reviews (88.9% positive), from 2015-10-16 through 2026-05-21.
Key findings
Client Experience & Satisfaction mentioned in 9 of 49 reviews (18.4%)
88.9% of Client Experience & Satisfaction reviews are 4 or 5 stars
Average rating in Client Experience & Satisfaction reviews: 4.4★
Aspects most discussed in these reviews
Professionalism & Conduct
89%8 mentionsCommunication & Updates
78%7 mentionsTechnical Knowledge & Expertise
67%6 mentionsCourtesy & Friendliness
44%4 mentionsResponsiveness & Speed
22%2 mentionsProblem Resolution & Effectiveness
22%2 mentions
Reviews mentioning client experience & satisfaction
Rhiannon Sutherlin
Brittany was nothing but amazing. Every question, answered and not always to benefit me, but just an honest answer. She is driven and determined to win each case. Would never want to have to work against her with the skills and attitude she brings to the table. I will forever be thankful for all she helped me with. The office staff is friendly, and the office itself is always clean. I know during times like these, law offices tend to make you feel anxious but with how nice everyone is and the overall atmosphere, I felt comfortable being there. Thank you Sessums Law Group & more importantly, thank you Brittany.
Response from owner
April 8, 2026
Manuela Prudente
Brittany was my lawyer for my divorce process in 2026. She handled everything quickly and professionally. Working with her and Jill, paralegal, made me feel I was in good hands and could trust them. Their communication was clear in both phone calls and emails. I would recommend!
Response from owner
April 7, 2026
Kimberly Kennedy
Excellent service from the entire Sessums Law Group team
Response from owner
February 19, 2026
Jessica Stoneking
I heard wonderful things about Mr. Sessums, but unfortunately he disappointed. I don't have issues with his legal advice, however he was rude, condescending, and misogynistic. I did not pay for a consultation with him because I wanted to be told what I want to hear. I went to him expecting compassion and understanding before advising me. He made assumptions and treated me as if I was on the witness stand. I felt attacked and rushed. I am absolutely shocked and disappointed. He is not the honorable person I believed him to be.
Brandy Rudolph
I had to go back to court for a second time after my daughter's dad filed for full custody and child support after I was awarded both 8 years previously. After meeting Ms. Brittany Pinson for the first time she was honest in that she had not yet tried a child custody case, however, there was just something about her that made me want her to represent and fight for me. She's an extremely genuine, patient and relatable intellectual who fights fiercely. I tell everyone she appears small and sweet but in the courtroom she is a pit-bull! She was very thorough. I gave her TONS of paperwork, information, pretty much anything I could find in regards to my case and was impressed that she remembered absolutely everything. Even what appeared to be small insignificant things mentioned in passing, she could refer back to in court or questioning that made a world of difference in the case. I truly felt as if she cared just as much as I did about my case and my family. After having a lawyer like her advocate and fight for me the way she did I wouldn't want anyone else. She is truly there for her clients and cares about them, their families and their future. Ms. Pinson is definitely the dog you want in the fight and I mean that in the best way possible. Thank you for your time, dedication and genuine personality. Brandy
Kari Sawyer
Great and friendly but a little pricey
Pamela Voigts
Mark provided my legal services during a child support case. Mark and his staff answered all of my questions, alleviated my concerns and provided excellent service overall. I was greatly impressed by Mark’s level of professionalism and personal attention to the details of my case. I would refer him to anyone seeking legal representation as he is exceptionally knowledgable, experience and honest. While working with Mark, I always felt that my situation was in trustworthy hands. I am confident that he will always keep the best interest of his clients in the forefront.
Sean Domnick
Mark is a fabulous, caring attorney with a wonderful staff. They care deeply about making sure that they understand the needs of their clients and then do everything they can to achieve those goals. I can't recommend Mark and his team highly enough.
Terry Wexler
I have know Mark Sessums for almost 20 years. He has represented me in both Family Law and Personal Injury. I have enjoyed working with him and his staff They are always there to help and answer any of your questions. Mark is very professional very knowledgeable and willing to stand by you. He is truly an outstanding attorney!