What customers say about Sessums Law Group, P.A.

Sessums Law Group, P.A., located in Lakeland, FL, has accumulated 49 customer reviews spanning from October 2015 through May 2026, with an overall positive sentiment rate of 87.8% and a negative rate of 12.2%. The firm's overall sentiment trend is identified as improving over time. Among the aspects most frequently discussed, Professionalism & Conduct drew the highest mention count at 36, with 91.7% positive feedback.

Communication & Updates was cited in 30 reviews at 86.7% positive, while Technical Knowledge & Expertise earned the highest approval rate among well-documented aspects at 95% across 20 mentions. Problem Resolution & Effectiveness scored 93.3% positive across 15 mentions, and Courtesy & Friendliness reached 85.7% positive across 14 mentions. Responsiveness & Speed registered 83.3% positive across 12 mentions.

One area that stands out negatively is Pricing & Value, which received only 33.3% positive sentiment from 6 mentions — well below the 70% threshold that would indicate broad satisfaction. The Consultation Experience & Pricing topic similarly reflects concern, with just 20% positive sentiment across 5 reviews, suggesting that fees or the value proposition of initial consultations are a recurring pain point for a meaningful share of clients. Among individual staff members, Mark was the most frequently cited with 18 mentions and an average rating of 5.0.

Amber and Brittany each appeared in 4 and 3 reviews respectively, both averaging 5.0 stars. Heidi was mentioned 4 times with an average rating of 4.0. The name Sessums appeared in 3 reviews with a notably lower average rating of 3.7.

On the services side, Legal Representation was the most-mentioned service at 12 references with 91.7% positive sentiment. Family Law appeared in 8 reviews at 87.5% positive, while Divorce Representation (6 mentions), Child Custody (5 mentions), and Family Law Representation (4 mentions) each achieved 100% positive sentiment. Topic-level data reinforces strength in case outcomes, divorce proceedings, and attorney expertise, all at 100% positive, while staff responsiveness and communication showed slightly more mixed results at 80–83% positive.

Overall, Sessums Law Group, P.A. performs strongly in legal competence and professionalism but has a documented pattern of client dissatisfaction around pricing and the consultation experience.