Topic
Communication & Responsiveness
83.3% positiveAcross 49 reviews of Sessums Law Group, P.A. in Lakeland, FL, communication & responsiveness appears in 6 reviews (83.3% positive), from 2015-10-16 through 2026-05-21.
Key findings
Communication & Responsiveness mentioned in 6 of 49 reviews (12.2%)
83.3% of Communication & Responsiveness reviews are 4 or 5 stars
Average rating in Communication & Responsiveness reviews: 4.3★
Aspects most discussed in these reviews
Professionalism & Conduct
100%6 mentionsCommunication & Updates
100%6 mentionsResponsiveness & Speed
83%5 mentionsProblem Resolution & Effectiveness
50%3 mentionsTechnical Knowledge & Expertise
33%2 mentionsCourtesy & Friendliness
33%2 mentions
Reviews mentioning communication & responsiveness
Scott Jobin
I recently worked with Sessums Law Group and was very pleased with the representation I received throughout my case. Mark Sessums and his team were professional, knowledgeable, and responsive every step of the way. They took the time to explain the legal process clearly and always kept me informed about what was happening with my case. Their experience and preparation really showed, especially during the appellate process. I was very happy with the final outcome, and I felt confident that my case was handled with care and attention to detail from start to finish. I would highly recommend Sessums Law Group to anyone looking for a knowledgeable and dedicated legal team.
Response from owner
March 6, 2026
Carla Pomponio
Sessums law group is very professional. I felt confident in their abilities to support my case. Every person with whom I interacted was personable and genuine. Communication via email and phone was prompt throughout the entire process. I highly recommend this firm.
J G
The most efficient and effective attorney/law practice I have encountered. They did not waste my time or money with unnecessary or lengthy conversation. Cut right to the necessary information and took action. Whenever I needed to communicate, they were available. Effective and successful. Divorce is an unsettling and confusing time. Mr. Sessums calmed the situation with clear communication on best actions and information needed for success.
Response from owner
February 4, 2025
Garret
I had a fairly simple case with Heidi. She’s polite and professional. After agreeing to work together I received very little response from staff when I needed something or had a question, it would take weeks or months to move to the next step after I provided my information. I would go over a month with no response until the bill came showing me what I owe. And the end result was paying 8 times over the state average for the product I asked for. I managed to stay polite until after our business was concluded and spending an additional 3+ Sending over 20 emails requesting my retainer to be refunded (which was charged additional funds for responding to my requests for my refund). Other than the staff being polite and professional to my face there is absolutely nothing that felt worth what was paid. I will not be going here for any further services and I will aggressively warn others of what to expect here.
chris levins
Mark Sessums and his firm are top notch! He is "Johnny on the spot". There has never been a day, were he hasn't responded to an email or text by the end of the day (usually within an hour). His grasp of the law and legal system is unbelievable, he remembers details of my case like no other. Most importantly, his professionalism and demeanor restored my faith in the legal profession and demands respect from his cohorts and the legal system. He is an example that all attorneys should strive to be!
Rustic Roots Landscaping
Ms. Pinson was exceptional with her work. She truly showed compassion for our situation. A lot of things tend to get confusing when it came to legal matters...but Ms. Pinson kept us in the loop about everything and made sure to explain everything so we could understand. I would hire her again in a heartbeat if needed.