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Sessums Law Group, P.A.

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Topic

Staff Quality & Responsiveness

80% positive

Across 49 reviews of Sessums Law Group, P.A. in Lakeland, FL, staff quality & responsiveness appears in 5 reviews (80% positive), from 2015-10-16 through 2026-05-21.

Key findings

  • Staff Quality & Responsiveness mentioned in 5 of 49 reviews (10.2%)

  • 80% of Staff Quality & Responsiveness reviews are 4 or 5 stars

  • Average rating in Staff Quality & Responsiveness reviews: 4.2★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%5 mentions

  • Communication & Updates

    80%4 mentions

  • Courtesy & Friendliness

    40%2 mentions

  • Technical Knowledge & Expertise

    20%1 mention

  • Responsiveness & Speed

    20%1 mention

  • Problem Resolution & Effectiveness

    20%1 mention

Reviews mentioning staff quality & responsiveness

May 21, 2026

George Manooshian

Mark knows the law and displays integrity while practicing it. He is super responsive. Amanda is also super responsive and knowledgeable. Both a pleasure to work with.

Response from owner

George, thank you for highlighting Mark and Amanda’s integrity and responsiveness. We are pleased you found them both knowledgeable and professional.

May 21, 2026

September 18, 2024

Noah B

I don’t usually write reviews but I’m going through a custody battle looking for counsel and I called up there and the lady who answered was so rude no customer service, dry answers, really pushed me away from continuing my call with her. If she’s the lady who is getting clients in I would reconsider her as an employee. This one star has nothing to do with the attorneys. Really felt pushed away. And that could correlate with the attorneys that represent you because if she’s like that then it could acceptable in this establishment.

Response from owner

Our goal at Sessums Law Group is to meet your needs. We do have support staff who have extensive experience in scheduling consultations who respond to all inquiries for representation. This potential client called in and was advised that for answers to any specific questions that a consultation would be needed. The support staff are not lawyers and can’t give legal advice or answer any specific questions about the case. This potential client thanked the support staff responding to him and advised they would call back for an appointment and never followed up with a return call. We are sorry if the response was perceived as rude, it was a business attempt to facilitate an appointment. We are unclear what wasn’t done that was needed, but if the potential client needs an appointment, I will respond in detail to any questions he may have. Mark Sessums

September 19, 2024

June 13, 2023

Tj Dondada

Best lawyers available, Alamo amber is amazing

July 31, 2018

Sean Domnick

Mark is a fabulous, caring attorney with a wonderful staff. They care deeply about making sure that they understand the needs of their clients and then do everything they can to achieve those goals. I can't recommend Mark and his team highly enough.

January 23, 2017

Linda Parham

Mark A. Sessums Law Firm is an Extraordinary company/lawyer. I will suggest or refer anyone in need of a lawyer to contact this firm. He first showed compassion to me at my home, yes he does home visit. After that, he went to work for "ME". His staff was wonderful and caring group of people as well, it shows that they are a Team fighting for their customers rights. No Complaint, No Worries, No Distractions, Absolutely THE BEST ATTORNEY IN FLORIDA!!!! Hands Down.